Customer service

There is a specialised team at that can help you with the following:

Online customer service: you can send an email to and a member of our team will help you with your booking and/or resolve your queries.

On-site customer service: A group of experts will be waiting for you at each of our equipment pick-up points with your equipment all ready, and they can also help you carry out any last-minute adjustments for a superb day’s skiing or snowboarding: trying out helmets, boots, adjusting bindings, etc.

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